In the beginning, it all started out as an experiment.
"What would happen if I wore a nametag all the time?"
I wondered. Maybe people would be friendlier. Maybe people would
say hello to me. Maybe people would stare at me and think I was
a complete weirdo!
Either way, I predicted that people's reactions
to wearing a nametag would be pretty interesting. What I did not
predict, however, was that wearing a nametag would be such an effective
tool for making this world a friendlier place! And, it has changed
my entire life, as well as the lives of everyone around me!
Believe it or not, close to three years later I
am still wearing this nametag! Over this time I have found that
a nametag serves as a wonderful ice breaker. I like to look at a
nametag as a “front porch” because it invites people
to overcome their apprehension and talk with new people. In short,
a nametag is a mechanism for increasing approachability.
Front porches were created thousands of years ago
for that sole purpose: to make people feel welcome. Although their
origins trace back to the Greek times, they were a major part of
American culture in the early 1900’s. However, throughout
the last fifty years, dramatic sociological and technological changes
have caused our lives to become more demanding, mobile and individualistic
than ever. Fortunately, we still get everything done. The only problem
is that in our haste, we often isolate ourselves thereby sacrificing
the types of friendly communications that once flourished in our
society. In short, front porches don't seem necessary because people
are either too busy or too scared to step onto them.
The simple truth is that we, as a society, don't
talk to each other enough. Essentially, people don't want to step
onto someone else's front porch, and they don't want them stepping
onto theirs. Here's a good example. Have you ever purposely looked
off into the distance or stared at the pavement right as you passed
another person solely to avoid acknowledging them? People do this
all the time. Another situation that may be more prevalent is the
immediate fixation of one's eyes on the floor lights once they have
entered the elevator. Ever notice that? I guess most people would
rather brush up on their basic counting skills than talk to a stranger.
Not me.
Every day, I find that people are friendlier and
more willing to say hello to me because I wear a nametag. Every
day people come out of their shells. The gratifying feeling I get
when I see someone step out on a limb and communicate with a total
stranger makes me realize how something so simple can be so effective.
If you’ve ever walked a dog or a baby in
public, you can understand the inner workings of this “front
porch.” Front porches help people feel more comfortable. They
reduce uncertainty. The truth is that I never try to convince people
to wear nametags, but to simply find a way to make this world friendlier
in their own way. In fact, there are millions of front porches out
there for everyone: smiles, unique jewelry, hats, pets, clothes,
books, etc.
One of the reasons front porches are so effective
is because they often serve as, or lead to acts of kindness. Simply
saying hello to a stranger can be an act of kindness. Offering yourself
for conversation to others can be a comforting notion for a shy
person. People have the psychological need to be appreciated more
than anything, so when I make myself accessible to others for interaction,
I help them feel welcome. Such an offering can be very contagious
too. When you get a random greeting from a stranger on the street,
it makes you feel great! It also makes you want to do the same thing
for another person. People just need to be willing to take that
first step in order to give and receive the kindness.
I truly think friendliness can be paid forward.
In fact, it is ALWAYS paid forward because you can only BE friendly
to OTHER PEOPLE. Now, for close to three years, I have been blessed
to be able to spread this message about friendliness via my nametag.
When emails or notes come my way from people who tell me that I
have inspired them to also be friendlier and more sociable, I know
that in some way they have undertaken my front porch idea and applied
it to their own lives.